Privacy Policy

Privacy Policy

Demand and Supply is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and mobile application and use our services that connect customers with service professionals. This Policy is governed by the Information Technology Act, 2000 and applicable rules including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Phone number
• Email address
• Address
• Gender
• Date of birth
• Identity proofs (Aadhaar, PAN, etc. if applicable)
• Profile photo

b. Service Usage Information:

• Services requested and completed
• Appointment history
• Feedback and reviews
• Location data (with your consent)

c. Payment Information:

• UPI, credit/debit card details (via payment gateway)
• Billing information
• Transaction history

d. Device & Log Information:

• IP address
• Browser type
• Device model
• Operating system
• App usage data
• Cookies and session identifiers

How We Use Your Information

We use your information to:

• Provide and improve our Services
• Match you with relevant service providers
• Process payments and transactions
• Send booking confirmations, alerts, and notifications
• Respond to customer service queries
• Conduct fraud detection and prevention
• Ensure safety and compliance with applicable laws
• Send promotional offers and updates (with consent)

Sharing and Disclosure

We may share your information with:

• Service Professionals: To fulfill the service you've requested
• Third-Party Service Providers: For payments, customer support, marketing, analytics, etc.
• Government/Legal Authorities: When required by law or legal process
• Corporate Transactions: In case of a merger, sale, or asset transfer

All third parties are bound by confidentiality and data protection obligations.

Your Rights

You have the right to:

• Access your personal information
• Correct or update inaccurate data
• Withdraw consent at any time (where applicable)
• Delete your account and data (subject to legal requirements)

Data Retention

We retain your information for as long as necessary for the purposes outlined in this Policy, or as required by law, including for tax, accounting, or legal reporting.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core functionalities
• Analyze usage patterns
• Provide personalized content

You can manage cookie preferences in your browser settings.

Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration, including:

• Encryption
• Firewalls
• Access controls
• Secure servers

However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Demand & Supply,
demandsupply@mail.com
+91 7488118074
https://demoprojects.co.in/demand-supply/V2